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Dynamics 365 Customer Service (updated 2024-11-24)
![New Dynamics 365 Customer Service Case Handle Time Control [upl. by Suriaj]](img.php?img=imgidbJ3TVPWYymQ)
![Mastering Dynamics 365 Omnichannel Features A StepbyStep Guide [upl. by Etterual]](img.php?img=imgidQwRA6ymqFbI)
Duration: 28:14
166 views | 4 months ago
166 views | 4 months ago
![Stop tracking a case in an inbox in Dynamics 365 Customer Service [upl. by Pelmas531]](img.php?img=imgid5KL-B21zeNc)
Duration: 2:19
199 views | 6 months ago
199 views | 6 months ago
![Use knowledge draft assist in Dynamics 365 Customer Service [upl. by Randene]](img.php?img=imgid13NSZcyMjmo)
![Dynamics 365 Customer Service Part 2 Microsoft Business Applications Live Show Ep14 [upl. by Gennifer]](img.php?img=imgidLZgXXr9fmzY)
Duration: 56:13
82 views | 11 months ago
82 views | 11 months ago
![Dynamics 365 Customer Service Empowers Agents [upl. by Damian629]](img.php?img=imgidnGCO60HtpKQ)
![Dynamics 365 Customer Service Bulk Space [upl. by Llertnad]](img.php?img=imgidGxJicHZ0W30)
![Dynamics 365 Customer Service – 2022 Release Wave 2 Launch [upl. by Melmon]](img.php?img=imgidmrrexf4_AMo)
![Get started with the Case Management Agent for Dynamics 365 Customer Service [upl. by Durtschi868]](img.php?img=imgidG-eI3NpRfT8)
Duration: 1:22
1.5K views | 1 month ago
1.5K views | 1 month ago
![Insights View for Dynamics 365 Customer Service [upl. by Paymar538]](img.php?img=imgidipSxmLbPPNY)
![Dynamics 365 Omnichannel for Customer Service An Overview [upl. by Chiquita963]](img.php?img=imgidXo5WpU0--E8)
![Automatically Create Holidays in Dynamics 365 Customer Service [upl. by Eyllom]](img.php?img=imgidsMrmJoUVgzY)
Duration: 13:51
106 views | 2 months ago
106 views | 2 months ago
![Copilot in Microsoft Dynamics 365 Customer service [upl. by Ahsekram]](img.php?img=imgidebvqUIGV650)
![What are the different apps in Dynamics 365 Customer Service module [upl. by Ilyak627]](img.php?img=imgidj_12nlN8iPA)
Duration: 10:46
167 views | 19 Sep 2023
167 views | 19 Sep 2023
![DYNAMICS 365 Customer Service Automation Features [upl. by Kosaka]](img.php?img=imgidV5NhscQh15k)
![Use the firstparty WhatsApp channel in Dynamics 365 Contact Center [upl. by Persas]](img.php?img=imgid-_S1FvpQpz0)
Duration: 1:57
1.2K views | 2 months ago
1.2K views | 2 months ago
![Dynamics 365 Customer Service integrated PVA and agent analytics [upl. by Graig]](img.php?img=imgidZuSytn-JPd4)
Duration: 2:52
472 views | 1 Nov 2022
472 views | 1 Nov 2022
![Draft emails using Copilot in the email editor in Dynamics 365 Customer Service [upl. by Ramyaj498]](img.php?img=imgid_Hh0gFcyuGE)
Duration: 4:03
340 views | 4 months ago
340 views | 4 months ago
![Dynamics 365 Customer Service copilot summarization [upl. by Eenram]](img.php?img=imgidIjgD-YrtTDM)
![How to enable similar cases in dynamics 365 customer service app [upl. by Irpak]](img.php?img=imgidXzwGjcWV7Ow)
Duration: 8:49
1.4K views | 7 Jun 2023
1.4K views | 7 Jun 2023
![Dynamics 365 Customer Service Entitlement Cases [upl. by Dempstor]](img.php?img=imgid5onMISgFseY)
![Create multiple cases from email sent to multiple mailboxes in Dynamics 365 Customer Service [upl. by Urdna]](img.php?img=imgidpwzDhKUk4O8)
Duration: 2:28
116 views | 6 months ago
116 views | 6 months ago
![Dynamics 365 Customer Service realtime analytics [upl. by Rento]](img.php?img=imgidGcZqwCntiDM)
![Dynamics 365 Customer Service agent inbox [upl. by Arabella]](img.php?img=imgid4LUBpuYELFM)
![Adopting Unified Interface Dynamics 365 Customer Service [upl. by Ayrb]](img.php?img=imgidKVyVADgHhrU)
![Introducing Dynamics 365 Customer Service Workspace Dynamics 365 Bootcamp [upl. by Trepur]](img.php?img=imgidXVJ5K0aWPWU)
Duration: 30:25
2.6K views | 29 May 2023
2.6K views | 29 May 2023
![What are entitlements in Dynamics 365 and how do they work [upl. by Fran]](img.php?img=imgid1OuUCQgr72E)
![Dynamics 365 Customer Service Series Part 2 Dynamics 365 Virtual Agent for Customer Service [upl. by Shiroma]](img.php?img=imgidv1xxdyY2Zok)
Duration: 42:02
105 views | 21 Aug 2020
105 views | 21 Aug 2020
![New Admin Center within Dynamics 365 Customer Service [upl. by Eneleoj271]](img.php?img=imgidtcrhgzvo3MQ)
![Copilot for Dynamics 365 Customer Service PowerPlatformTV 074 [upl. by Newsom328]](img.php?img=imgidwumUJvmeUI0)
Duration: 34:46
1.8K views | 8 months ago
1.8K views | 8 months ago
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